Publication and effective date: March 21, 2025
ELANE TECHNOLOGY CO., LIMITED (registered in Hong Kong) ("We") respect your concerns about privacy and value our relationship with you. This Privacy Policy describes how we handle the personal information you provide to us when you use the Shipfinder platform related application services, and we also describe the information security measures we have in place and how you can contact us regarding the implementation of the Privacy Policy. You are under no obligation to provide us with any personal information, but if you do not provide the requested information, the services you require may not work properly. If you provide us with personal information about other third parties, please ensure that you have obtained full authorization from the third party.
Our products, websites and services are intended only for adults who are at least 18 years of age and have full civil capacity. We do not actively collect personal information directly from minors. If it is proven that a minor has registered to use our products or services without the consent of a guardian, we will attempt to delete the personal information as soon as possible. If you are a parent or guardian of a minor, please contact us using the contact information in this policy when you have questions about the handling of personal information about a minor in your custody.
Sensitive personal information is personal information that, once leaked or illegally used, may easily lead to the infringement of the natural person's human dignity or jeopardize the safety of person or property. Sensitive personal information involved in these rules will be highlighted in bold font, so please pay special attention to it. If you refuse to provide your sensitive personal information, it may affect your normal use of the Service. The handling of your sensitive personal information in the Service is closely related to the corresponding purposes stated in this policy, and is sufficiently necessary, and strict protection measures are taken to maximize the protection of your rights and interests.
Please note that if you do not wish to provide us with the information described in this Policy, please do not click on Consent, submit your information or continue to use the Service. Please note that you should read carefully and give your consent accordingly with the authorization based on a full understanding of this Policy and the related rules.
Our collection and use of your personal information is set out in the table below, except that any personal information containing your personal information that you submit to us for the purpose of using our Installation and Repair Services is deemed to be your authorization to consent to our collection and use in accordance with the disclosures in this Policy.
| Business Functions and Usage Scenarios | Necessity | Personal Information Fields | Purpose of treatment | Basis of legality |
|---|---|---|---|---|
| Shipfinder Account Product Service Usage | Necessary Personal Information | Cell phone number, user name, password, region, business name, business type | Provide Shipfinder products and/or services. | Authorized consent necessary for performance |
Extended Business Functions refer to functions other than the basic business functions provided by us. For the following Extended Business Functions, you may refuse to authorize or turn off the relevant function to stop our collection of the corresponding personal information, which will result in our inability to provide you with the corresponding services or achieve the service results, but will not affect your use of the basic business functions of the Service.
| Business Functions and Usage Scenarios | Necessity | Personal Information Fields | Purpose of treatment | Basis of legality |
|---|---|---|---|---|
| Account Management | Non-essential but related personal information | Avatar, business name, business address, contact person, fixed telephone number, e-mail information, WeChat account information (required for WeChat-bound accounts) | Shipfinder can help Shipfinder provide you with a better service and experience if you provide the following additional information during the registration process | Licensing consent |
| utilization guarantee | Non-essential but related personal information | Log information such as browser version, operating system, login IP address, operation logs, service log information (e.g., records of your searches, viewing operations, service failure information, referral URLs, etc.). | In order to ensure your normal use of our services, to maintain the normal operation of our services, to improve and optimize our service experience and to protect your account security | Licensing consent |
| D+ Fleet Features | Non-essential but related personal information | mobile telephone number | Push D+ text messages to your cell phone from people on board ships with D+ devices attached to their phones | Licensing consent |
| reminders | Non-essential but related personal information | Email Address. During the subscription process, it will help to provide a better service and experience if you provide relevant notes, shipping company details, contact details etc. | Vessel Destination Reminder, Vessel Arrival and Departure Reminder, Vessel Area Reminder | Licensing consent |
| Customer Service | Non-essential but related personal information | micro-signal | Get a customer service consultation | Licensing consent |
| Advanced Subscription Features | Non-essential but related personal information | Username, name, company, and position information | Confirmation of the user's identity and provision of the corresponding upgrade account service privileges | Licensing consent |
| Invoicing (invoice) | Non-essential but related personal information | Company taxpayer identification number, company address, bank account and account number | Issuance of VAT invoices. The aforementioned information is sensitive and if you refuse to provide it, you will not be able to use the corresponding upgrade features, but it will not affect your use of other Shipfinder features. | Licensing consent |
In order to provide you with quality products and services, with your consent, we may share your personal information only when necessary and legal:
When we share your personal information with third parties for the purposes described above to fulfill those purposes, we require those third parties to adopt privacy practices that treat personal information equally or more strictly. If you do not consent to the sharing of information, we may not be able to provide you with certain services or features.
Please note that the information you voluntarily post or even publicly share when using our services may involve your or others' personal information or even sensitive personal information, such as your identity information, contact information, and your choice to upload various forms of information such as text, images or videos that contain personal information. Please consider more carefully whether you want to release or even publicly share relevant information when using our services.
Your personal information will be stored and used in the Hong Kong Special Administrative Region of the People's Republic of China.
We will store your personal information for the period specified by applicable laws and regulations, which is determined by the type of personal information, the requirements of laws and regulations, and the fulfillment of the purposes described in this provision, and after the storage period is exceeded, the Company will delete or anonymize your personal information.
We use industry standard security measures to protect your personal information from unauthorized access, public disclosure, use, alteration, damage or loss. We take all reasonably practicable steps to protect your personal information. For example, we use encryption technology to ensure data confidentiality, we use trusted protection mechanisms to prevent malicious attacks on data, and we deploy access control mechanisms to ensure that only authorized personnel have access to your personal information. Conduct background checks on personnel handling sensitive personal information and require them to sign confidentiality agreements. Encrypted transmission and encrypted storage of your sensitive personal information.
We protect your rights under Chinese laws and regulations in accordance with the law, including the right to know, the right to access, the right to copy, the right to correct, the right to supplement, the right to delete, the right to restrict processing, the right to portability, and the rights of the next of kin of the deceased. You can exercise your rights through the contact information described in this policy.
This Privacy Policy may be updated periodically without notice to reflect changes to the Personal Information Protection Policy. We will notify you of any material changes to the Privacy Policy by posting a message on the Application and indicating the date of the most recent update at the top of the Privacy Policy. If we make material changes to this Privacy Policy, we will contact you in a more prominent manner (including, but not limited to, by way of a special notice on the viewing page, etc.) to explain the material changes to this Privacy Policy. Whether or not we have sent you specific notice of the change, if you continue to use the products or services we offer, the updated Privacy Policy will govern both you and us. Please check the Application periodically or contact us at the contact information listed in the "Contact Us" section below for updates to the Privacy Policy.
If you have any questions or suggestions about this Privacy Policy, or if you would like us to update the information we have about you or your preferences, please contact us as follows. We will use reasonable efforts to comply with your request, and we will respond to your request within 15 business days of receiving the request and completing verification of your identity.
Company name: ELANE TECHNOLOGY CO., LIMITED
E-Mail: support@shipxy.com
Tel：010-82868586
Sign In
Register